1 April 2025

AI’s evolution: emerging attitudes and its adoption in the workplace

AI is shaking up the way we live and work – but are we embracing it or holding back? Our latest research reveals a fascinating shift: consumers are warming up to AI’s potential, yet trust remains a critical factor. In the workplace, AI is proving to be a game-changer, streamlining tasks, boosting efficiency, and driving innovation. But employees want reassurance – ethical use, transparency, and training are key to unlocking its full potential.

To understand these evolving attitudes, we surveyed 1,500 UK consumers, building on our 2024 study. This year’s report explores how perceptions have changed, where AI is making the biggest impact, and what’s still holding people back.

Inside this ebook, you’ll discover:

  • How consumer trust in AI is shifting – and what’s driving the change
  • The sectors, roles, and tasks where AI adoption is growing the fastest
  • The biggest concerns and barriers preventing wider AI integration
  • Practical insights for brands looking to introduce AI-driven solutions successfully

AI is no longer a distant future – it’s here, and businesses that understand its impact on consumers and employees will gain a competitive edge.

Get in touch to find out more

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