Power up your decision making with our real-time consumer insight solutions.
Engage with 1,000s of your customers in real time, placing them at the heart of your business – Enabling fast, smart and informed decisions to drive better products and services.
Satisfying brands’ needs for agile and executional in-market research objectives. Our method neutral approach focused on delivering insight that lands with impact and inspires action.
What does true customer centricity look like? How can brands go beyond surface-level insights to build meaningful, organisation-wide relationships with their customer? This ebook explores these critical questions with insights from industry experts.
The reliable experts
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Sam Riley Insight Manager at ASDA
Real-time customer insight
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Ben Riding Head of Restaurant Rider Research, Deliveroo
At your fingertips
“The ITV Village is an extremely valuable research tool for getting closer to our audience. The speed of turnaround has been hugely beneficial.”
Neil Mortensen Director of Audiences at ITV
Walk in their shoes
“ex-plor allows us to get closer to our consumers, understanding their lifestyle, attitudes and challenges when it comes to health and wellbeing, and gaining insight into real-life scenarios around how, when and where they drink tea.”
Anne Collard Consumer Insights Director at Twinings
Capture changing needs
“Through our listening programme, we were able to provide weekly updates to our board of directors on how the pandemic was impacting our customers and how we could best respond to their changing needs.”
Estelle Levacher Insight Lead – Innovation & Customer Closeness, Telefónica UK Limited
Getting under the skin
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Robert Gruszka Senior Consumer Research Manager at The AA
Making research fun
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Steve Grimwade Senior Research Manager at Yorkshire Building Society
A deeper understanding
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Anna Palmgren-Houel Insight & Interim Procurement Director at Colart
Collaborate with us
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Prateek Bahl Senior Consultant at C Space
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