ex-plor Community

Bring the customer voice to life. Get 24/7 insights from deeply profiled consumers in a safe and secure online environment. Gain a single view of your customer’s changing needs, by combining your data sources to truly supercharge your strategy.

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Conduct agile research, reduce research costs and get closer to your customers. Our community is flexible to your needs, easy for members to use and is fully brandable. Blend the data you'll capture with sharp thinking and the right strategy and your brand can win big.

Massive quantitative toolkit

Dig deeper with hundreds of question types at your disposal. From brand affinity, heatmaps, media evaluators, to complex pricing/statistical techniques such as Gabor-Granger and Van Westendorp, we’ve got you covered.

Immersive qualitative modules

Discover what’s driving customer choices with tools such as discussion rooms, forums, diary studies, interactive maps and online focus groups. We make it super easy to pull out trends and themes your customers are talking about.

Reporting and analysis

We make it effortless to interpret, understand and visualise the data you’re collecting. These include live cross tabs (with sign testing and weighting), automated PowerPoint charting and interactive dashboards. Share insight across your organisation with just a few clicks.

Intuitive admin site

Manage the key metrics of your community’s health and learn about your members past and future behaviours. AI and machine learning gets you those key metrics quick and our team help you to understand what actions to take to keep your community engaged.

More than just a platform

We deliver an end-to-end solution to deliver maximum ROI

Who we're already giving the insight edge to

Download our ebook series

For brands everywhere, Insight Communities are the driving force behind customer-centric growth. In this free three-part series, we outline everything you need to know about Insight Communities – what they can be used for, how to get the most from them and why they should be considered a vital strategic asset.

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