More shoppers are buying online and through convenience channels and new players in ‘on-demand convenience’ continue to shake up the sector. If you need to uncover opportunities to innovate, refine your customer growth strategy and embrace the voice of your customer… we have the solutions for you!
Faster insights
“ex-plor allows us to keep our finger ‘on the pulse’ with customers and feed insights straight back to the business at a fast pace.”
Jess Cordy Insight Manager for Customer & Commercial, Asda
Capture changing needs
“Through our listening programme, we were able to provide weekly updates to our board of directors on how the pandemic was impacting our customers and how we could best respond to their changing needs.”
Estelle Levacher Insight Lead – Innovation & Customer Closeness, Telefónica UK Limited
Making research fun
“Our community delivers on so many levels, with inclusive activities and multiple feedback channels for ongoing member engagement.”
Steve Grimwade Senior Research Manager at Yorkshire Building Society
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